Privacy Policy for Subscrify (B2C)
Effective Date: [01/01/2025]
Last Updated: [11/07/2025]
Welcome to Subscrify (“we,” “our,” “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, mobile app, or related services (collectively, the “Platform”).
By accessing or using Subscrify, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information to provide and improve our services:
a. Personal Information
When you create an account, place an order, or subscribe to our services, we may collect:
Full name
Email address
Mobile number
Billing and shipping address
Date of birth (optional)
Payment details (processed via secure third-party gateways)
b. Non-Personal Information
We also collect data that does not directly identify you, such as:
Browser type and device information
IP address and location data (approximate)
Cookies and usage data (pages visited, actions taken, etc.)
Referrals or campaign information (e.g., from ads or promotions)
c. Cookies and Tracking
We use cookies and similar technologies to:
Maintain your login session
Analyze site traffic and performance
Personalize recommendations and advertisements
You can manage or disable cookies through your browser settings, though some features may not function properly without them.
2. How We Use Your Information
We use your data for the following purposes:
To register and manage your user account
To process orders, payments, and subscriptions
To deliver products and send order updates
To communicate offers, promotions, and newsletters (with your consent)
To improve our services, website experience, and customer support
To comply with legal obligations and prevent fraud or misuse
3. Sharing and Disclosure
We do not sell your personal data.
We may share your information only in the following cases:
a. With Service Providers
We share information with trusted partners such as:
Payment gateways
Delivery and logistics providers
Cloud storage and analytics services
All partners are bound by confidentiality and data protection obligations.
b. For Legal Reasons
We may disclose data when required by law or government authorities for:
Compliance with legal processes
Prevention or investigation of fraud, security breaches, or unlawful activities
c. Business Transfers
In case of a merger, acquisition, or sale of assets, user information may be transferred, subject to this Policy.
4. Data Retention
We retain your personal data only as long as necessary to:
Fulfill the purposes stated in this Policy
Comply with applicable laws (e.g., taxation, legal record-keeping)
After that, your data will be securely deleted or anonymized.
5. Your Rights
Under the Digital Personal Data Protection Act, 2023 (India) and other global data protection laws, you have the right to:
Access your personal data
Correct or update inaccurate information
Withdraw consent at any time
Request data deletion (subject to legal or contractual limitations)
Lodge a complaint with a data protection authority
To exercise these rights, email us at privacy@subscrify.com or through your account settings.
6. Data Security
We implement strict technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
This includes encryption, secure server hosting, and limited employee access.
However, no online platform can guarantee 100% security. You are responsible for keeping your login credentials confidential.
7. Children’s Privacy
Our Platform is not intended for children under 18.
We do not knowingly collect personal data from minors. If we become aware that such data has been collected, we will delete it immediately.
8. Third-Party Links and Services
Subscrify may contain links to external websites or services.
We are not responsible for the privacy practices or content of third-party platforms. Please review their policies before providing personal information.
9. International Data Transfers
If you access Subscrify from outside India, your information may be transferred to and processed in India or other jurisdictions with appropriate safeguards in place.
10. Updates to This Policy
We may revise this Privacy Policy from time to time.
Updated versions will be posted on this page with a new “Last Updated” date. Continued use of our services indicates your acceptance of the revised Policy.
11. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or data handling practices, please contact us at:
📧 privacy@subscrify.com
📞 [Customer Care Number]
📍 [Registered Office Address]
🧑💼 Grievance Officer: [Name]
⏱️ Response Time: Within 15 business days